FAQs

**About Order**

1. Here is process to help you know our step of order for your inference:

Step 1: Vist our site: https://b2lover.com and place the order.

Step 2: Choose the product and Add to Cart which need Size, Color, Quantity.

Step 3: You can check all products you choose in Cart and Check out.

Step 4: Add your contact info, shipping info. And apply the Coupon.

Step 5: Pay

2. You can use the Coupon Code as the below:

❤️ Free shipping on order over 69$ | Code No Need

❤️ 10% Off on your first order | Code: NEW10

❤️ 15% Off on order over 79$ | Code: BV15

❤️ 20% Off on order over 109$ | Code: BV20

❤️ 25% Off on order over 139$ | Code: BV25

**These codes can't be used with Bundle Sales.

3. How do I know what size to choose?
You can check the handy Sizes Guides and view our Size Chart on the product page for easy reference.

4. Can I cancel/make changes to the order I just placed?
It is only possible to make a change to your order if the order has not been processed. You must immediately contact our Customer Care team (b2loverofficial@gmail.com) with your change/cancellation request details included, this will minimize the processing delay with your order due to the changes being made.

5. I didn't receive the order confirmation.
Please leave correct email address in your order so that the order confirmation and shipping notification will be updated to your inbox.

**About Shipping**
1. What the delivery company you use?
We have USPS, DHL, E-Packet, EMS, FedEx, Aramex, JCEX, etc.
Attention: The shipping confirmation/notification will be updated with you via email when your orders are fulfilled.

2. How long does it to take for preparing an order?
If the item is in stock, we will ship it out within 24 hours. If not, we may need 3-7 working days to prepare for that. 

3. How long does it take to deliver it to me?
It depends on the shipping method you choose. for more details, please contact our customer service:b2loverofficial@gmail.com

4. How do I track my order?
Once your order is fulfilled, the tracking number will be updated to your inbox automatically, and you can track it online by accessing the website of the relevant delivery company. Please ensure you leave correct email address so that the tracking number can be sent to you.

Attention: If you didn't receive the tracking number over 7 working days, please contact our customer service:b2loverofficial@gmail.com